Reykjavík

Protection of Children

Icelandic Red Cross

The Icelandic Red Cross has branches all over Iceland that work according to our strategy in disaster services, with migrants, in health projects, clothing projects and more.

Address
Efstaleiti 9
Phone
570 4000
E-mail
asylum@redcross.is
Free
Free

Emergency Unit of the Psychiatric Division - Landspítali University Hospital

Available for mental health emergencies, also outside of normal working hours.

Address
Skaftahlíð 24
Phone
543 4050

This is an emergency, walk-in department, with no limited working hours. Also available Emergency mental health care for children with mental illness and disorders outside of normal working hours.

Free

VMST Call center

Providing services, including health referrals, to asylum seekers other than status-related questions.

Phone
515 4800
E-mail
postur@vmst.is

Monday to Thursday from 12:00-15:00 Press 5 to be connected to Applicants for International Protection.

Free

Education

Þroskahjálp (Throskahjálp)

Support to persons with physical and intellectual disabilities.

Address
Háaleitisbraut 13
Phone
588 9390
E-mail
throskahjalp@throskahjalp.is

Working hours every working day from 09.00 - 16.00. Phone calls consultations and appointments from 10.00 - 14.00

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

VMST Call center

Providing services, including health referrals, to asylum seekers other than status-related questions.

Phone
515 4800
E-mail
postur@vmst.is

Monday to Thursday from 12:00-15:00 Press 5 to be connected to Applicants for International Protection.

Free

Gender-based violence

Police

If you are, or know someone who is experiencing violence or is a victim of another type of crime, contact the police.

Phone
444 1000

Call 112 in case of any safety or security emergency.

Free

Skjólið

The shelter is an open house for women who struggle with homelessness, live in unsafe conditions or have just arrived in housing after homelessness. The shelter is intended to be a safe place for the women to go during the day.

Address
Hjálparstarf kirkjunnar Háaleitisbraut 66, 103 Reykjavík
Phone
454 0020
E-mail
skjolid@help.is

The shelter is open from 10 a.m. to 3 p.m. every weekday and is located on the lower floor of Grensáskirkja

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

Icelandic Red Cross

The Icelandic Red Cross has branches all over Iceland that work according to our strategy in disaster services, with migrants, in health projects, clothing projects and more.

Address
Efstaleiti 9
Phone
570 4000
E-mail
asylum@redcross.is
Free
Free

Emergency Unit of the Psychiatric Division - Landspítali University Hospital

Available for mental health emergencies, also outside of normal working hours.

Address
Skaftahlíð 24
Phone
543 4050

This is an emergency, walk-in department, with no limited working hours. Also available Emergency mental health care for children with mental illness and disorders outside of normal working hours.

Free

Health

SÁÁ Reykjavík

Alcohol and drug counseling.

Address
Efstaleiti 7, 103 Reykjavík.
Phone
530 7600
E-mail
saa@saa.is

Monday - Thursday 08:00 - 17:00. Friday 08:00 - 16:00.

Free

Þroskahjálp (Throskahjálp)

Support to persons with physical and intellectual disabilities.

Address
Háaleitisbraut 13
Phone
588 9390
E-mail
throskahjalp@throskahjalp.is

Working hours every working day from 09.00 - 16.00. Phone calls consultations and appointments from 10.00 - 14.00

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

Emergency Unit of the Psychiatric Division - Landspítali University Hospital

Available for mental health emergencies, also outside of normal working hours.

Address
Skaftahlíð 24
Phone
543 4050

This is an emergency, walk-in department, with no limited working hours. Also available Emergency mental health care for children with mental illness and disorders outside of normal working hours.

Free

VMST Call center

Providing services, including health referrals, to asylum seekers other than status-related questions.

Phone
515 4800
E-mail
postur@vmst.is

Monday to Thursday from 12:00-15:00 Press 5 to be connected to Applicants for International Protection.

Free

Mental Health and Psycho-Social Support

Þroskahjálp (Throskahjálp)

Support to persons with physical and intellectual disabilities.

Address
Háaleitisbraut 13
Phone
588 9390
E-mail
throskahjalp@throskahjalp.is

Working hours every working day from 09.00 - 16.00. Phone calls consultations and appointments from 10.00 - 14.00

Free

Skjólið

The shelter is an open house for women who struggle with homelessness, live in unsafe conditions or have just arrived in housing after homelessness. The shelter is intended to be a safe place for the women to go during the day.

Address
Hjálparstarf kirkjunnar Háaleitisbraut 66, 103 Reykjavík
Phone
454 0020
E-mail
skjolid@help.is

The shelter is open from 10 a.m. to 3 p.m. every weekday and is located on the lower floor of Grensáskirkja

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

Icelandic Red Cross

The Icelandic Red Cross has branches all over Iceland that work according to our strategy in disaster services, with migrants, in health projects, clothing projects and more.

Address
Efstaleiti 9
Phone
570 4000
E-mail
asylum@redcross.is
Free
Free

Emergency Unit of the Psychiatric Division - Landspítali University Hospital

Available for mental health emergencies, also outside of normal working hours.

Address
Skaftahlíð 24
Phone
543 4050

This is an emergency, walk-in department, with no limited working hours. Also available Emergency mental health care for children with mental illness and disorders outside of normal working hours.

Free

VMST Call center

Providing services, including health referrals, to asylum seekers other than status-related questions.

Phone
515 4800
E-mail
postur@vmst.is

Monday to Thursday from 12:00-15:00 Press 5 to be connected to Applicants for International Protection.

Free

Other

SÁÁ Reykjavík

Alcohol and drug counseling.

Address
Efstaleiti 7, 103 Reykjavík.
Phone
530 7600
E-mail
saa@saa.is

Monday - Thursday 08:00 - 17:00. Friday 08:00 - 16:00.

Free

Red Cross Iceland - Tracing

Service or support for family reunification and tracing family members - Restoring Family Links. While the process is decided by the relevant authorities, the tracing team of the Red Cross can support you in the process.

Address
Efstaleiti 9, Reykjavík
Phone
570 4000
E-mail
tracing@redcross.is

We kindly ask that you contact us first by email if you need an appointment and write a brief description of your case relevant to family reunification or a lost family member and the need of tracing request.

Free

Konukot

Shelter for homeless women

Address
Eskihlíð 4, 105 Reykjavík
Phone
511 5150
E-mail
konukot@rotin.is

Note: 5PM -10:00 Accommodates only 12 persons.

Free

Police

If you are, or know someone who is experiencing violence or is a victim of another type of crime, contact the police.

Phone
444 1000

Call 112 in case of any safety or security emergency.

Free

Salvation Army

has projects providing food assistance, clothes and psychosocial support often offered to the asylum seekers as well as other vulnerable groups.

Address
Suðurlandsbraut 72
Phone
556
E-mail
island@herinn.is

who have a red card or are applicants for international protection. who choose can buy a 10-meal at ISK 2500.

ISK 2.500

Directorate of Immigration / UTL

UTL is processing all the asylum claims and, helps with the legal aid in the process. You can contact them through email in case you need a lawyer. in your asylum case.

Address
Dalvegur 18, 201 Kópavogur
E-mail
utl@utl.is

Office hours: Monday to Thursday 09.00-14.00 and Fridays from 09.00-12.00

Free

Icelandic Human Rights Office

The Centre provides legal counselling for immigrants on the issues of human rights violations in Iceland. It is necessary to book an appointment beforehand.

Address
Túngata 14, 101 Reykjavík
Phone
552 2720
E-mail
info@humanrights.is

Counselling for immigrants is open on Tuesdays and Fridays between 10 am and 4 pm. Please book an appointment first by phone or by sending an email.

Free

The Grand Mosque of Iceland

Temporary, low-cost accommodation.

Address
Skógarhlið 20
Phone
772 2857
E-mail
info@grandmosque-iceland.is
ISK 5.000
ISK 5.000

Reykjavik Red Cross Clothing Shop

The clothing shop is closing permanently. The last working day is Friday 30th August... Clothing cards will not be accepted in other Red Cross shops. We recommend that you use your clothing cards before the end of August. Last day to pick up new clothing cards is 29th August. If you have any question you can visit us during interview hours in Domus

Address
Borgartún 7B

Can get the clothes and pay with the Red Cross clothing cards. open Monday to Friday 12:00-15:00 (available only till 30 of August)

Free

Skjólið

The shelter is an open house for women who struggle with homelessness, live in unsafe conditions or have just arrived in housing after homelessness. The shelter is intended to be a safe place for the women to go during the day.

Address
Hjálparstarf kirkjunnar Háaleitisbraut 66, 103 Reykjavík
Phone
454 0020
E-mail
skjolid@help.is

The shelter is open from 10 a.m. to 3 p.m. every weekday and is located on the lower floor of Grensáskirkja

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

Icelandic Red Cross

The Icelandic Red Cross has branches all over Iceland that work according to our strategy in disaster services, with migrants, in health projects, clothing projects and more.

Address
Efstaleiti 9
Phone
570 4000
E-mail
asylum@redcross.is
Free
Free

Emergency Unit of the Psychiatric Division - Landspítali University Hospital

Available for mental health emergencies, also outside of normal working hours.

Address
Skaftahlíð 24
Phone
543 4050

This is an emergency, walk-in department, with no limited working hours. Also available Emergency mental health care for children with mental illness and disorders outside of normal working hours.

Free

VMST Call center

Providing services, including health referrals, to asylum seekers other than status-related questions.

Phone
515 4800
E-mail
postur@vmst.is

Monday to Thursday from 12:00-15:00 Press 5 to be connected to Applicants for International Protection.

Free

Protection

Red Cross Iceland - Tracing

Service or support for family reunification and tracing family members - Restoring Family Links. While the process is decided by the relevant authorities, the tracing team of the Red Cross can support you in the process.

Address
Efstaleiti 9, Reykjavík
Phone
570 4000
E-mail
tracing@redcross.is

We kindly ask that you contact us first by email if you need an appointment and write a brief description of your case relevant to family reunification or a lost family member and the need of tracing request.

Free

Police

If you are, or know someone who is experiencing violence or is a victim of another type of crime, contact the police.

Phone
444 1000

Call 112 in case of any safety or security emergency.

Free

Directorate of Immigration / UTL

UTL is processing all the asylum claims and, helps with the legal aid in the process. You can contact them through email in case you need a lawyer. in your asylum case.

Address
Dalvegur 18, 201 Kópavogur
E-mail
utl@utl.is

Office hours: Monday to Thursday 09.00-14.00 and Fridays from 09.00-12.00

Free

Icelandic Human Rights Office

The Centre provides legal counselling for immigrants on the issues of human rights violations in Iceland. It is necessary to book an appointment beforehand.

Address
Túngata 14, 101 Reykjavík
Phone
552 2720
E-mail
info@humanrights.is

Counselling for immigrants is open on Tuesdays and Fridays between 10 am and 4 pm. Please book an appointment first by phone or by sending an email.

Free

Þroskahjálp (Throskahjálp)

Support to persons with physical and intellectual disabilities.

Address
Háaleitisbraut 13
Phone
588 9390
E-mail
throskahjalp@throskahjalp.is

Working hours every working day from 09.00 - 16.00. Phone calls consultations and appointments from 10.00 - 14.00

Free

VMST Call center

Providing services, including health referrals, to asylum seekers other than status-related questions.

Phone
515 4800
E-mail
postur@vmst.is

Monday to Thursday from 12:00-15:00 Press 5 to be connected to Applicants for International Protection.

Free

Recreation

Salvation Army

has projects providing food assistance, clothes and psychosocial support often offered to the asylum seekers as well as other vulnerable groups.

Address
Suðurlandsbraut 72
Phone
556
E-mail
island@herinn.is

who have a red card or are applicants for international protection. who choose can buy a 10-meal at ISK 2500.

ISK 2.500

Þroskahjálp (Throskahjálp)

Support to persons with physical and intellectual disabilities.

Address
Háaleitisbraut 13
Phone
588 9390
E-mail
throskahjalp@throskahjalp.is

Working hours every working day from 09.00 - 16.00. Phone calls consultations and appointments from 10.00 - 14.00

Free

Skjólið

The shelter is an open house for women who struggle with homelessness, live in unsafe conditions or have just arrived in housing after homelessness. The shelter is intended to be a safe place for the women to go during the day.

Address
Hjálparstarf kirkjunnar Háaleitisbraut 66, 103 Reykjavík
Phone
454 0020
E-mail
skjolid@help.is

The shelter is open from 10 a.m. to 3 p.m. every weekday and is located on the lower floor of Grensáskirkja

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

Icelandic Red Cross

The Icelandic Red Cross has branches all over Iceland that work according to our strategy in disaster services, with migrants, in health projects, clothing projects and more.

Address
Efstaleiti 9
Phone
570 4000
E-mail
asylum@redcross.is
Free
Free

Shelter / non-food items

Konukot

Shelter for homeless women

Address
Eskihlíð 4, 105 Reykjavík
Phone
511 5150
E-mail
konukot@rotin.is

Note: 5PM -10:00 Accommodates only 12 persons.

Free

Neyðarskýlið Grandagarði

Shelter for younger homeless men

Address
Grandagarður 1A
Phone
411 9432
E-mail
vesturmidstod@reykjavik.is

5PM - 10AM. Has a limited capacity and asists on first come - first served basis.

Free

Salvation Army

has projects providing food assistance, clothes and psychosocial support often offered to the asylum seekers as well as other vulnerable groups.

Address
Suðurlandsbraut 72
Phone
556
E-mail
island@herinn.is

who have a red card or are applicants for international protection. who choose can buy a 10-meal at ISK 2500.

ISK 2.500

The Grand Mosque of Iceland

Temporary, low-cost accommodation.

Address
Skógarhlið 20
Phone
772 2857
E-mail
info@grandmosque-iceland.is
ISK 5.000
ISK 5.000

Reykjavik Red Cross Clothing Shop

The clothing shop is closing permanently. The last working day is Friday 30th August... Clothing cards will not be accepted in other Red Cross shops. We recommend that you use your clothing cards before the end of August. Last day to pick up new clothing cards is 29th August. If you have any question you can visit us during interview hours in Domus

Address
Borgartún 7B

Can get the clothes and pay with the Red Cross clothing cards. open Monday to Friday 12:00-15:00 (available only till 30 of August)

Free

Skjólið

The shelter is an open house for women who struggle with homelessness, live in unsafe conditions or have just arrived in housing after homelessness. The shelter is intended to be a safe place for the women to go during the day.

Address
Hjálparstarf kirkjunnar Háaleitisbraut 66, 103 Reykjavík
Phone
454 0020
E-mail
skjolid@help.is

The shelter is open from 10 a.m. to 3 p.m. every weekday and is located on the lower floor of Grensáskirkja

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

Icelandic Red Cross

The Icelandic Red Cross has branches all over Iceland that work according to our strategy in disaster services, with migrants, in health projects, clothing projects and more.

Address
Efstaleiti 9
Phone
570 4000
E-mail
asylum@redcross.is
Free
Free

VMST Call center

Providing services, including health referrals, to asylum seekers other than status-related questions.

Phone
515 4800
E-mail
postur@vmst.is

Monday to Thursday from 12:00-15:00 Press 5 to be connected to Applicants for International Protection.

Free

Womens´ Health (Sexual and Reproductive Health)

Skjólið

The shelter is an open house for women who struggle with homelessness, live in unsafe conditions or have just arrived in housing after homelessness. The shelter is intended to be a safe place for the women to go during the day.

Address
Hjálparstarf kirkjunnar Háaleitisbraut 66, 103 Reykjavík
Phone
454 0020
E-mail
skjolid@help.is

The shelter is open from 10 a.m. to 3 p.m. every weekday and is located on the lower floor of Grensáskirkja

Free

Directorate of Labour VMST Domus

Face to face consultations and referrals.

Address
Egilsgata 3
Phone
515 4800
E-mail
postur@vmst.is

Open Monday to Thursday from 9:00 to 11:00.

Free

Emergency Unit of the Psychiatric Division - Landspítali University Hospital

Available for mental health emergencies, also outside of normal working hours.

Address
Skaftahlíð 24
Phone
543 4050

This is an emergency, walk-in department, with no limited working hours. Also available Emergency mental health care for children with mental illness and disorders outside of normal working hours.

Free

Services based in Akranes are available to the asylum seekers based in Akranes and, also for those that are based in Glymur (Hvalfjörður)

Some asylum seekers are based in Akureyri. Information about available services for the asylum seekers in Akureyri can be found here..

Asylum seekers living in Bifröst can find the information about the services here.

Some of the asylum seekers are also living in Hafnarfjörður. You can read here about available services.

If you live in Kopavogur, you can see here the locations that are available to you and the asylum seekers in this municipality.

Locations and working hours of services for asylum seekers that are based in Reykjavík.